v25.06:  Platform Integration: Centralized User Management

JustPerform has introduced a significant enhancement that transforms how organizations manage users across the insightsoftware ecosystem. The new Platform Integration feature enables new customers to centralize user administration through the ISW Platform, creating a unified experience that spans multiple applications while maintaining backward compatibility for existing customers.

Platform Integration Overview

The Platform Integration enables new customers to manage users centrally through the ISW Platform while existing customers continue with their current JustPerform workflows uninterrupted.

Key Features:

• Centralized User Management

  JustPerform integrates with the ISW Platform to manage users across all insightsoftware applications in one central location. The system automatically synchronizes user information between the platform and JustPerform.

• Dual Authentication System

  New customers can authenticate through the ISW Platform using secure protocols, while existing customers continue using their current login methods. The system automatically routes users to the appropriate authentication method.

• Streamlined User Administration

  User management happens through the platform interface. Adding users, updating licenses, and managing permissions occur in one place, with changes automatically reflected across all applications.

Benefits for Organizations

• Administrative Efficiency

  Organizations manage all users in one place instead of maintaining separate lists for each application. New customers can set up centralized user management from the start, simplifying their initial setup process.

• Enhanced Security and Compliance

  Security improves through consistent user permissions across all applications. All user activities are tracked centrally, making audits easier while simplifying SSO configuration.

• Scalable Foundation

  The system automatically routes users to correct regional servers for optimal performance and supports both production and testing environments. This foundation enables future application integrations.

Platform Authentication Login Process

The platform integration introduces a streamlined authentication experience that connects JustPerform users with the broader insightsoftware ecosystem. When users access JustPerform through the platform integration, they experience a unified login process that maintains security while providing seamless access to all their licensed applications.

To log in through the platform:

1. Navigate to the JustPerform URL provided by your administrator.

2. Enter your email address in the login field.

3. Click Continue to proceed to the ISW Platform authentication page.

4. Complete authentication using your assigned method:

   • Enter your password if using standard authentication.

   • Complete SSO authentication if configured for your organization.

5. Access JustPerform automatically upon successful authentication.

Platform Interface

Once authenticated, users gain access to enhanced interface options in the upper-right corner of the JustPerform application. These options provide direct access to platform features and user management functions.

Switch Application

Switch Application provides seamless navigation between all your licensed insightsoftware applications without requiring separate authentication for each product. The button displays a comprehensive list of all applications available to your user account, allowing you to move between products while maintaining your session and work progress.

Lineos

Lineos provides AI-powered assistance for enhanced productivity within JustPerform. This feature utilizes AI services trained on comprehensive JustPerform documentation to support common tasks, provide smart insights, and deliver advanced data analysis and recommendations.

My Support

My Support provides direct access to customer support resources and case management. Users can submit support tickets, track existing cases, and access support documentation specific to their organization and user permissions.

Show Event Log

Show Event Log displays system events and user activity logs relevant to your current session and workspace. This feature provides transparency into system operations and helps with troubleshooting and audit requirements.

Help

Help provides immediate access to comprehensive JustPerform documentation and support materials. The feature delivers context-sensitive help articles, step-by-step guides, troubleshooting resources, and best-practice documentation without interrupting your current workflow.

My Profile

My Profile contains user account settings and session management options with two main functions:

• My Profile

  Access and modify your personal user settings, preferences, and account information. This includes language preferences, notification settings, and other user-specific configurations.

• Logout

  Securely end your current JustPerform session and return to the login page. This option ensures proper session termination and security when finished working.